Terms of Service

Version dated 2 October 2026.

These Terms are a public offer by Modoos, the service at modoos.pro (“we”, the “Provider” or the “Service”), to individuals, sole traders and organisations (the “User”). Payments in US dollars and euros are taken by the lava.top payment platform, and payments in roubles through bank card acquiring; the service and support are ours. Contact details are in section 10.

1. The contract

1.1. The Provider supplies its own Modoos service: a hosted cloud workspace where the User keeps materials and gives tasks to an assistant. The Provider may engage third parties to supply the Service.

1.2. The Service has two separately paid parts: access to the workspace for a chosen period and the assistant's requests to artificial intelligence models paid for with AI credits. The User may instead connect a supported subscription of their own to a third-party service.

1.3. Registration with the Service accepts these Terms and forms the contract for the free trial. Each payment separately orders the relevant paid part of the Service. A trial workspace and free AI credits are not payments made by the User.

2. Workspace

2.1. The contents, period and price of the workspace are shown before payment. Access starts after payment is confirmed. The workspace runs until the end of the paid period; a further period requires a further payment.

2.2. The trial workspace lasts 7 days from confirmation of the User's email address. The trial's free AI credits are valid while the trial lasts: any unused balance expires when the trial ends, including where the workspace has been paid for earlier. Continued use after the trial requires a separate workspace payment. Buying AI credits does not extend the workspace, and paying for the workspace does not itself buy AI credits.

2.3. When the trial or a paid period ends, the assistant stops carrying out tasks, and the workspace files and conversations are kept for a further 30 days. During those 30 days the User can obtain their files: after the trial by downloading them from the workspace, after a paid period on request to the address in section 10. Paying for the workspace within those 30 days restores work with the saved contents. The Provider does not undertake to keep materials for longer than 30 days; how they are deleted is described in section 6 of the Privacy Policy.

2.4. The Provider may maintain the Service and temporarily restrict it where needed for security or fault correction. A workspace price change does not affect a period already paid for.

3. AI credits and request prices

3.1. Purchased AI credits are spent on assistant requests as part of the Modoos service; a credit pack is paid for in full at purchase. Credits are not money held in an account, an intermediary fee, or a third-party service bought on the User's behalf.

3.2. Free AI credits are used before purchased credits. Free credits cannot be exchanged for money and expire when the trial ends (clause 2.2).

3.3. Purchased credits are spent on requests while a trial or a paid workspace period is active; without an active workspace they are held until the workspace is paid for. Purchased credits are valid for 12 months from purchase, and this period runs whether or not a workspace is active.

3.4. Request rates are published on the Models and prices page.

4. Payment

4.1. Payments are handled by payment providers engaged by the Provider. The payment provider processes payment credentials; the Provider receives the information needed to record the payment and comply with law.

5. Third-party services

5.1. The Provider may engage infrastructure, model, payment and messaging providers while remaining responsible to the User for the Modoos service.

5.2. If the User connects their own subscription to a third-party service, that subscription is governed by its provider's terms. The Provider is not responsible for that provider's decisions about the User's account.

6. Rights and duties

6.1. The User is responsible for the lawfulness of their materials and tasks, the security of their credentials and respect for third-party rights.

6.2. The Provider may suspend or stop future supply for breach of law or these Terms.

6.3. The User's materials belong to the User. The Provider does not use them to train artificial intelligence models. Engaged providers receive materials only as needed to supply the Service, act on the Provider's instructions; disclosure required by law remains possible. Data processing is described in the Privacy Policy.

7. Liability

7.1. The Provider takes reasonable measures to operate the Service but is not responsible for matters outside its reasonable control. Liability limits do not apply where mandatory law prohibits them.

7.2. The User can export files using the means available in the Service and is responsible for their own backups.

8. If something goes wrong

8.1. Write to the address in section 10 first.

8.2. Questions about the payment itself can also go through the payment platform that took it, under the rules accepted at checkout.

9. Changes and duration

9.1. The contract runs from acceptance until the parties have performed their obligations.

9.2. A new version does not change the end date of a trial already under way or the validity period of AI credits already purchased.

10. Contact

Service
Modoos, modoos.pro
Enquiries